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Julia Heineccius

Speaking

What I talk about

Five topics that have kept me busy for years, from the network to leadership.

01 — Topics

  1. 01

    Transformation in telecommunications

    From wholesale to fibre. What has really changed in thirteen years of the network business, and what organisations can learn from it for their own transformation.

    In little more than a decade, telecommunications has turned its business model around: from copper to fibre, from wholesale contracts to ecosystems, from product to platform. I have lived this movement from four perspectives, at Deutsche Telekom, at 1&1, at NetCom BW and today at EnBW.

    On stage I tell what transformation actually looks like day to day: which decisions count, where organisations get in their own way, and why a shared compass moves more than any target picture on a slide.

    Keynote · Panel — Industry conferences, leadership circles, strategy teams

  2. 02

    Quality as strategy

    What really drives customer delight in telecommunications. Why quality is not a department but a decision that is made anew every day.

    For five and a half years as Senior Quality Strategy Manager at 1&1 I worked on the question of what delights customers and what makes them leave. The answer rarely lies in a single metric.

    I show how quality becomes strategy: from measurement to accountability to the small moments that decide trust.

    Keynote · Talk — Customer service, product and quality teams, corporate events

  3. 03

    Innovation and business development

    How ideas become business. On developing and steering new fields in a corporation that knows energy and now knows networks too.

    New business fields do not emerge in the innovation lab alone. They emerge where strategy, steering and people come together. At EnBW I develop and steer the telecommunications business and see every day how much translation lies between vision and numbers.

    I talk about how to make innovation steerable without suffocating it.

    Keynote · Panel · Workshop — Innovation teams, corporate development, energy and telecommunications conferences

  4. 04

    Servant leadership in technology-driven organisations

    Leading means serving. How leadership works in networks, projects and corporations when the team, not the hierarchy, is at the centre.

    Bringing out the best in organisations and people is what drives me. To me, servant leadership is not a soft concept but a hard stance: clearing obstacles, handing over responsibility, enabling results.

    I tell how this succeeds in technology-driven organisations and where it meets its limits.

    Keynote · Panel · Workshop — Leaders, leadership programmes, corporate events

  5. 05

    Women in leadership in a male-dominated industry

    LeadHership. What women in telecommunications and energy need to get into leadership and stay there, and what organisations can do about it.

    Thirteen years in an industry where women in leadership are still the exception. With LeadHership I work to change that.

    On stage it is about concrete paths, about networks, visibility, and how organisations build structures in which women want to lead.

    Keynote · Panel · Moderation — Womenʼs networks, diversity programmes, industry conferences

02 — Appearances

Stages and panels

Year Event City Format
2026 TK-Forum der EnBW 2026 Ellwangen TODO

03 — Contact

Planning an event?

Keynote, panel or moderation: tell me what you have in mind.

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